The average score for the all-important question ‘How do you rate your manufacturer overall?’ leapt from 5.8 out of 10 six months ago to 6.4 this month. High Scoring Kia and Mini shared top honours, scoring 9.2. However, the eight Stellantis brands shifted their combined average score from 2.6 in October 2023 to 5.3 in […]

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JLR will review its recent decision to stick with the franchised model and look again at agency in late 2027, according to UK managing director Patrick McGillycuddy. Speaking exclusively to sister title Auto Retail Bulletin, McGillycuddy said: “When you look at the amount of change that we are already planning to implement, the amount of change we’d […]

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Jaguar Land Rover has unveiled a new “refined” franchised model with “key adaptions”. The decision is a departure from JLR’s former stated intention to move to pure play agency this year. Following the reveal, dealers embraced the fact that their views had been acknowledged and said the franchised model was “robust” and provided “stability” for […]

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JLR intends to move to a ‘direct-to-sales’ agency model at the back end of 2024. While other manufacturers have pushed back their agency plans, UK MD Patrick McGillycuddy said JLR will go agency across the whole business and the firm has been working with partners for the past two years on the project. He insisted the human element will […]

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Inchcape PLC has confirmed it has had several approaches to sell its UK retail division. In a Stock Exchange announcement, the global business said: “Inchcape confirms that following approaches from a number of interested parties it is reviewing strategic options for the UK Retail business, which potentially could include a sale. This review is at […]

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Jaguar to launch ‘Second Life Leasing’ for used EVs Jaguar is set to launch a corporate used car leasing product, possibly called Second Life Leasing. It’s developing the product with its financial partner Lex Autolease and is expected to launch it in September, before opening to salary sacrifice customers by Q1 2024. The product would […]

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New JLR uniform diktat angers retailers JLR has imposed new sales staff uniform rules on retailers following the “House of Brands” PR disaster that appeared to signal the demise of the Land Rover name. Using JLR’s preferred supplier the uniforms cost more than £1,000, according to one retailer. The new rules were published in April […]

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Jaguar Land Rover has announced a global upskilling drive. The move is necessary to train 29,000 people during the next three years in the company’s connected and data capabilities. The training will support JLR’s rapid transition to electrification. The company’s Future Skills Programme will involve over 10,000 Jaguar Land Rover and franchised retailer employees in […]

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Sinclair Group have gained two Land Rover dealerships and their first Hyundai franchise through the acquisition of Shukers. The deal sees the South Wales AM100 car retail group expand its territory in Wales with the Hyundai and Land Rover dealerships in Aberystwyth. Crossing the border into England for the first time, they now own the […]

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Jaguar Land Rover has confirmed it will move to an agency model by 2024. Speaking to Auto Retail Agenda, Rawdon Glover, MD of Jaguar Land Rover UK, said: “Jaguar Land Rover UK will transition to a ‘direct to customer’ agency model by 2024. This will improve customer experience and optimise on and offline touch points. […]

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