Franchised retailers are unhappy with their manufacturer partners over the introduction of agency agreements. This is after Mercedes-Benz, Volkswagen Group and Volvo issued agency agreement consultation documents. Retailers fear the agreements will adversely impact the profitability of their business and their ability to offer the best experience to customers. The NFDA has begun seeking legal […]

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The lifting of lockdown has heralded a long-awaited upturn in auto retail activity. Consumers are returning to car showrooms and, as well as taking delivery of pre-ordered vehicles, have also resumed purchasing new cars and, in particular, used vehicles and CVs. Auto Trader data shows that since showrooms reopened on 1 June, a record number […]

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Franchised retailers holding German premium brand franchises have given their manufacturers a hiding in the latest NFDA Dealer Attitude Survey. BMW, Audi and Mercedes formed three of the five-fastest fallers in the summer 2019 NFDA survey in the key question ‘How do you rate your manufacturer overall?’ However, Hyundai fell fastest in the latest survey […]

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South coast-based franchised retail group Hendy has bought neighbouring Westover Group for and undisclosed sum. The move means Hendy Group will hit its stated £1 billion turnover target this year. The deal will add 21 franchise points to Hendy’s existing 38 points taking the total to 59. The group operates franchised retailers in Devon, Hampshire and West Sussex […]

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The latest NFDA Dealer Attitude Survey shows relationships have improved between manufacturers and franchised retailers. Over the last 6 months there’s been a 0.4 point rise to 5.7 for the overall relationship. This marks the first significant uptick since scores started falling five years ago to hit January’s score of 5.3 – the lowest figure on […]

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