Bentley Motors has been recognised for the twelfth consecutive year as a UK Top Employer by the Top Employers Institute. Bentley is the only UK car manufacturer to be included in the list. Dr Karen Lange, member of the board for human resources, said: “Our people have been at the heart of our business for […]

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Jaguar Land Rover has confirmed it will move to an agency model by 2024. Speaking to Auto Retail Agenda, Rawdon Glover, MD of Jaguar Land Rover UK, said: “Jaguar Land Rover UK will transition to a ‘direct to customer’ agency model by 2024. This will improve customer experience and optimise on and offline touch points. […]

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Franchised retailer relationships with their car manufacturer partners has reached an all-time low, according to the latest NFDA Dealer Attitude Survey. The average score dropped 0.5 to 5.6 against the January 2017 survey. Only seven of the 29 brands surveyed saw their scores increase in the latest set of results. Relationships have been on a downward […]

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