More than 125 Subaru retailers last week heard new MD Lorraine Bishton rule out the agency model and commit to franchised retailers. “The dealer model is here to stay,” she said. “People buy from people.” The event in North Yorkshire was part of a renewed focus on the Subaru brand by parent IM Group, which […]

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Ford has reportedly backed down on plans for agency. It is instead planning a hybrid approach that utilises the strengths of its franchise network while capitalising on opportunities of data sharing. “We’ve evolved our thinking to become what we call an ‘advanced franchise’ model,” Ford EV sales and brand management boss Anna Lena Strigel told Autocar […]

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Jaguar Land Rover has unveiled a new “refined” franchised model with “key adaptions”. The decision is a departure from JLR’s former stated intention to move to pure play agency this year. Following the reveal, dealers embraced the fact that their views had been acknowledged and said the franchised model was “robust” and provided “stability” for […]

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JLR intends to move to a ‘direct-to-sales’ agency model at the back end of 2024. While other manufacturers have pushed back their agency plans, UK MD Patrick McGillycuddy said JLR will go agency across the whole business and the firm has been working with partners for the past two years on the project. He insisted the human element will […]

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Pre-registered new Mercedes still exist under its agency model, a practice that was supposed to have stopped with the new retailer agreement. Cars advertised as “nearly new (pre-reg)” with 100 miles on the clock can be found on price comparison sites. Registered cars with less than 100 miles can also be easily found on new and used […]

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Retailers need to sell 23% more cars under an agency model to see equal profitability with the franchised system, according to John O’Hanlon, founder of Waylands. O’Hanlon, speaking at last week’s Vehicle Remarketing Association conference about future challenges facing the industry, said: “We need to sell over 23% extra cars just to stand still under the agency […]

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Skoda has gone live with the agency model for electric vehicles in the UK, Auto Retail Agenda has learnt. The move at the start of November follows fellow Volkswagen Group brand Cupra’s agency move in 2022. One retailer told Auto Retail Agenda described Skoda as Volkswagen Group’s test bed for agency and the plan was to see how it […]

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Mercedes-Benz UK CEO Gary Savage has questioned the latest NFDA Dealer Attitude Survey for its relevancy to the agency model. Dealer attitude decline As highlighted in the October issue of Auto Retail Bulletin, under true agency agreements, all stock is held by the national sales company, which means there is zero pre-registration by retailers. However, Mercedes retailers […]

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Ford is planning to cut more than half its current retailer network in time to for a switch to agency sales, according to Auto Retail Agenda sources. It is understood the network was issued with termination notices last year and it was known a cut back was planned. However, final numbers for those that will survive […]

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OEMs who have moved to agency are yet to be fully tested on their skills at selling cars compared to traditional retailers. “The lessons learned are limited when supply is restricted,” said the ICDP’s Steve Young during a panel discussion at the Automotive News Europe Congress. It has been easy for OEMs such as Mercedes-Benz […]

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