Fiat Chrysler Automobiles UK (FCA UK) will be supporting its network of franchise retailers with CAR@HOME. The service allows the dealer to keep in touch with their customers and prospects using video conferencing. While virtual face-to-face meetings can be set-up to discuss customer’s needs, the system allows retailers to go beyond this helping customers to […]

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Compulsory commission payments are now included in the Government’s Job Retention Scheme. Further details of the ‘furlough’ initiative were released on Saturday, 4 April. Car retailers can claim for regular payments including wages, past overtime, fees and compulsory commission payments. Discretionary commission is still excluded, but ASE chairman Mike Jones says that for most salespeople, […]

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